Renting a home in Sydney comes with the joy of having a place to call your own, without the long-term commitment of buying. However, maintaining a rental property is a shared responsibility between you (the tenant) and your landlord, or your property manager. Knowing what falls under your care and what doesn’t can save you from disputes, unexpected costs, and stress.
In this property maintenance guide, we’ll walk you through your tenant responsibilities, what’s excluded, and how to handle common issues. Keep reading.
Why Ongoing Maintenance Matters in a Rental Agreement
Ongoing maintenance isn’t just about upkeep; it’s about preserving the property’s value and your peace of mind. When everyone does their part, you avoid disputes and keep things running smoothly.
Under NSW tenancy laws, landlords must ensure the property is safe and habitable, while tenants must keep it clean and report issues promptly. Clear expectations from the start help prevent disagreements over repairs, inspections, and bond claims.
Tenancy agreement maintenance clauses are particularly useful for tenants because they mean fewer deductions when you move out.
Tenant Responsibilities: What You’re Expected to Maintain
As a tenant, you’re responsible for day-to-day upkeep. Here’s what that includes:
● Routine cleaning and general upkeep: Regular vacuuming, dusting, cleaning windows, replacing light bulbs, and removing cobwebs are on your to‑do list
● Mould prevention and ventilation: Proper ventilation is essential. Open the windows and use exhaust fans to prevent mould in rental property due to damp or poor airflow. If mould is caused by a leak or gutter issue, that’s usually the landlord’s domain.
● Garden maintenance (if applicable): Mowing and weeding lawns, watering plants, and keeping outdoor areas tidy usually fall to tenants.
● Prompt reporting of maintenance issues: If something’s broken or leaking, tell your property manager immediately.
Exclusions: What’s Not Your Responsibility
● Urgent repairs: Think gas leaks, serious electrical faults, burst pipes, or blocked toilets. These must be addressed immediately by the landlord.
● Non‑urgent repairs: Imagine a dripping tap or cracked cupboard. These too should be fixed by the landlord, but it can wait till a “reasonable time”.
● Structural and essential services: Anything to do with plumbing, electrical systems, essential appliances, hot water, cooking, and heating falls under the landlord’s obligations to maintain.
● Pest control: Unless caused by tenant neglect, pest infestations are generally taken care of by landlords, especially termite issues.
● Scheduled inspections and servicing: Smoke alarm checks and air conditioning servicing are often landlord tasks.
Common Maintenance Issues and How to Handle Them
● Leaking taps, blocked drains, broken appliances: Report the issue immediately in writing. Call property management if needed for quick assistance. If it’s urgent and they don’t act, you can organise a fix and then claim the cost.
● Mould outbreaks: If the issue is structural or due to leaks, the landlord is responsible for fixing it. If it’s due to poor ventilation or lifestyle, it’s on you to fix and prevent.
● Emergency repairs: Same protocol as urgent repairs. Inform your landlord promptly, and if they don’t respond, NSW law allows you to organise repairs up to $1,000 and deduct it from rent (with proof).
How to Communicate Maintenance Issues Effectively
Here’s how to get it sorted without fuss:
1. Report early: Don’t wait for small issues to become big problems.
2. Use written communication: Send emails or use property management platforms to maintain a paper trail.
3. Provide details: Include photos, videos, and a clear description of the issue.
4. Follow up: If no response after 48 hours, send a reminder.
Periodic Inspections: What to Expect and How to Prepare
You’ll probably see routine property inspections every 3–6 months. In NSW, landlords can inspect up to four times a year, giving a mandatory 7 days’ written notice.
Rental inspections typically focus on cleanliness, wear and tear, garden condition and ensuring that everything’s in working order.
Here’s what can help:
● Clean up before the inspection
● Make sure they can access all areas
● Ask to be there if you want
End-of-Lease Maintenance Expectations
Moving out of the space? Here’s what you need to know if you want your security deposit back:
● Final Cleaning: A professional clean is often required once you remove your belongings.
● Fair Wear and Tear: While minor scuffs are normal, large stains or holes may be deducted from your bond.
● Gardening: If you’ve let weeds go wild, return the garden to its original condition before moving out.
Property Managers’ Role in Ongoing Maintenance
Property managers wear many hats. They’re the bridge between you and your landlord. They coordinate urgent repairs, guide you on rights and responsibilities, and help keep everything logged and documented. They can really smooth things out when maintenance gets tricky.
Final Thoughts: Proactive Maintenance Benefits Everyone
The truth of rental property maintenance is simple: it makes life easier for all. Staying on top of maintenance saves money, stress, disputes, and facilitates a smoother relationship with your landlord. By understanding your tenant responsibilities and knowing when to escalate issues, you’ll enjoy a hassle-free renting experience.
Need Expert Help with Property Maintenance and Management?
At Pinpoint Property Management, we make maintenance and communication simple for tenants and landlords across Australia. From inspections to urgent repairs to making sure expectations are clear, we keep everyone happy and protected.
Call 0404 888 511 to get tailored support today.
FAQs
Who is responsible for fixing mould in a rental property in Australia?
Mould from leaks or structural faults is the landlord’s job. If mould comes from poor ventilation or tenant habits, then you share responsibility.
What are tenants not responsible for in a rental property?
You’re not responsible for structural faults, major appliances (unless you damaged them), or routine servicing like air‑con, unless your lease says otherwise.
Can a landlord enter the property for maintenance without permission?
No. In NSW, landlords must give 7 days’ written notice before entering for inspections or repairs (unless it’s an emergency).
What happens if a tenant refuses to report a maintenance issue?
Delaying reports can worsen damage, making tenants liable for additional repair costs.
Can landlords charge tenants for repairs after they move out?
Only for damage beyond fair wear and tear. Proper condition reports help resolve disputes.