Tenant services

At Pinpoint Property Management, we value quality tenants and ensure that your renting experience is a happy and positive one.

Outlined below is some information which we hope will assist you during your tenancy.

Enjoy great rental returns. Leave the headaches to us.

A routine inspection will be carried out within the first 12 weeks of your tenancy. Thereafer, they will be conducted at least once a year.

Rent payment

Rent must be paid in advance and in accordance with your lease. If you are unable to pay rent for any reason, you must contact our office immediately to discuss.


A duplicate key to all properties is retained by Pinpoint Property Management. Under special circumstances, the keys may be borrowed during office hours, but must be returned within 24 hours.

We advise that you make your own arrangements for the provision of a spare key should you lock yourself out. Locks may only be changed with permission from the landlord and you must supply us with a spare set of keys.


We strongly recommend that you take out insurance for your contents. The landlord has no obligation to cover for the loss, theft or damage of your belongings.

Electricity, Gas and Telephone

It is each tenant’s responsibility to have the appropriate account placed in their name(s) and then arrange to have the accounts finalised prior to vacating the premises

Repairs and Maintenance

All repairs requests should be completed using our Property Maintenance Request Form. For urgent repairs, please contact us immediately on 0404 888 511.

Talk directly with our principal 0404 888 511

About Pinpoint Property Management

 We’re specialist Sydney property managers, not real estate agents.

Contact Us


0404 888 511